Patient Information

 

Consultation

To ensure your appointment with Dr Andrews is organised and you are prepared for the consultation please take a moment to read through the information below, so you understand what may be required of you before you see Dr Andrews.


Making an appointment with Dr Andrews

You can simply call Dr Andrews’ rooms on 07 3834 6103, Monday to Thursday between the hours of 8am to 5pm and Friday 8am to 4pm, excluding public holidays, to make an appointment.


What you will need at your appointment

You will need to bring a current referral from your general practitioner or referring doctor. This referral provides Dr Andrews with important information regarding your condition including your medical history, and it also facilitates you to be able to claim part of the consultation fee through Medicare. If you have been referred by your physiotherapist or other allied health professional to see Dr Andrews, you will still need a referral from your general practitioner or other medical practitioner to claim your rebate through Medicare.

 

hospital-banner.jpg
 

Specific items you will need to bring to your initial consultation:

  • Referral from your general practitioner

  • Medicare card

  • Private health insurance card

  • Radiology (X-rays, CT Scans, MRI and other information relevant to your condition)

  • Any information on previous surgery with another doctor

  • Any Workers Compensation claim details (if applicable)

Initial consultation

Dr Andrews and his team are committed to providing individualised and personalised care. Your first consultation will be longer than your subsequent and post-operative appointments. This allows time for Dr Andrews to examine you and take a medical history. Please make sure you bring to your appointment the following information.

  1. Referral letter from GP.

  2. All X-rays, MRI and CT Scans (any other investigations).

  3. A list of all your medications.

  4. Medicare and other relevant cards (DVA).

  5. Your health fund details.

  6. WorkCover and Third Party patients require your insurer and claim information including claim number and approval paperwork.

 
 

Subsequent consultation

Dr Andrews may require you to return for a subsequent consultation. This may be to discuss results from investigations or to review your progress and future treatment.

Postoperative consultation

You will be advised of any postoperative consultations when you are provided with your surgery information. These consultations are very important to your recovery following surgery and to discuss your future rehabilitation needs. Generally speaking, these consultations will be conducted with a physiotherapist or hand therapist depending on the procedure.

 
Light-bue-back-2.jpg
 

PAYmENT

Payment is required at the time of your consultation. You may pay by cash, cheque or credit card. Please advise Dr Andrews rooms prior to the consultation if you require your account to be sent to a third-party, i.e. WorkCover or other third-party insurance company. You must provide your claim number and details of your ‘Approved’ claim. If a third-party does not accept liability, you will be responsible for the account and may be required to pay for your consultation at the time of your appointment.

confirmation of your appointment

If you provide a mobile phone number, an SMS reminder will be sent out one business day prior to your appointment. Please reply to the SMS to confirm your attendance.

cancelling or rescheduling an appointment

Please let us know at least two days prior to your appointment if you need to cancel or reschedule, cancellation fees do apply, as waiting lists for Dr Andrews are in high demand.

 

PatientInfo-Image.jpg
 

Surgery

Dr Andrews operates at Brisbane Private Hospital every Wednesday and Friday. 

He performs both arthroscopic and open procedures, arthroplasty and reconstructive surgery including microsurgery. 

Advancements in technology and research over the past 10 years facilitates improved recovery times, less discomfort for patients and improvement with the management of conditions and injuries.

 
 

Physiotherapy

The day after your surgery with Dr Andrews you will be seen by a physiotherapist on the ward. A rehabilitation plan will be provided to you, together with an exercise programme that is appropriate for your procedure. This time is also important to ask questions with your therapist as they will help you understand the best ways to put your sling on and off, when to wear your sling and when to do your exercises. You will also learn how to shower and dress after surgery, as sometimes it can be difficult. Helpful tips on sleeping and resting to promote your healing in the recovery process is also a valuable question to ask your rehabilitation specialist.

 
Light-bue-back-2.jpg
 

Hand Therapy

After your surgery with Dr Andrews you will be seen by a hand therapist the after your surgery. A rehabilitation plan will be provided to you, together with an exercise programme that is appropriate for your procedure. This time is also important to ask questions with your therapist as they will help you understand the best ways to put your splint on and off, when to wear your splint and when to do your exercises. You will also learn how to shower and dress after surgery, as sometimes it can be difficult. Helpful tips on sleeping and resting to promote your healing in the recovery process is also a valuable question to ask your rehabilitation specialist.